FiveSurveys password reset email: what to do if it doesn't arrive

Need to reset your password? Here's how to do it, and what to check if the reset email doesn't show up.

Request a password reset

1. Go to the FiveSurveys login page.
2. Enter the email address linked to your account, then continue.
3. Select Forgot Password.
4. Enter the email address linked to your account.

Check your email

1. Open the inbox of the email address you signed up with.
2. Look for an email from FiveSurveys.
3. Select Reset Password in the email.
4. Enter your new password and confirm it.

Didn't get the email?

If the reset email hasn't arrived:

• Check your spam, junk and promotions folders.
• Make sure you used the email address linked to your account.
• Wait a few minutes and refresh your inbox, then request the reset again if needed.
• If it still hasn't arrived, contact our Support team.

Need help?

If you're having trouble resetting your password or receiving the reset email, contact FiveSurveys Support at [email protected] or through the contact form.